Privacy Policy

1. Introduction

SpinSci ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare automation services, website, and related applications.

2. Information We Collect

Personal Information

We may collect:

• Name, email address, phone number, and job title
• Organization information and healthcare facility details
• Billing and payment information
• Communication preferences and correspondence

Healthcare Information

In providing our services, we may process:

• Patient data as necessary for healthcare operations
• Clinical communication records
• Healthcare workflow and automation data
• EHR integration and synchronization data

Technical Information

We automatically collect:

• IP addresses, browser type, and device information
• Usage patterns and service performance data
• Log files and system monitoring data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and improve our healthcare automation services
• Process transactions and manage your account
• Communicate with you about services and updates
• Ensure compliance with healthcare regulations (HIPAA, etc.)
• Analyze usage patterns to enhance service performance
• Provide customer support and technical assistance
• Maintain security and prevent fraud

4. Information Sharing and Disclosure

We may share your information:

• With your explicit consent
• To comply with legal obligations and court orders
• With trusted service providers who assist in our operations
• In connection with business transfers or acquisitions
• To protect our rights, property, or safety
• With healthcare partners as necessary for service delivery

5. HIPAA Compliance

As a healthcare technology provider, SpinSci is committed to HIPAA compliance. We maintain appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI). We enter into Business Associate Agreements (BAAs) with covered entities as required by HIPAA.

6. Data Security

We implement industry-standard security measures including encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Healthcare data is retained in accordance with applicable healthcare regulations and your organization's policies.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to certain processing activities
• Data portability
• Withdraw consent where applicable

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: